Contacts

How to Reach Us

If you would like to get in touch with the team behind ncgetcovered.org, the best way is by email: contact@ncgetcovered.org. We read every message we receive and do our best to answer as many as possible.

What You Can Write About

Feel free to contact us about anything related to our website, including:

• Questions about our content, reviews and rankings of betting sites;
• Corrections — if you spot outdated or inaccurate information in one of our reviews, let us know so we can fix it;
• Feedback and suggestions on how we can improve our site;
• Partnership and business requests.

Response Time

We usually reply within a few business days. Please note that response times may be slightly longer during weekends and public holidays. We appreciate your patience.

Questions About Your Casino Account

Please be aware that ncgetcovered.org is an independent review and information website — we are not a gambling operator and we do not run any betting or casino sites. This means we cannot help you with:

• Deposits or withdrawals;
• Bonuses and promotional offers;
• Account registration, verification or closure;
• Disputes with a gambling operator.

For these matters, please contact the customer support team of the casino or betting site directly — their contact details can normally be found in the "Help" or "Support" section of their website.

Need Help With Gambling?

If you feel that gambling is becoming a problem for you or someone you know, free and confidential support is available. In Great Britain you can contact GamCare, the leading provider of information, advice and support for anyone affected by problem gambling:

• Website: www.gamcare.org.uk
• National Gambling Helpline: available 24 hours a day, 7 days a week (freephone 0808 8020 133)

You can also use GAMSTOP (www.gamstop.co.uk) to self-exclude from all online gambling sites licensed in Great Britain.